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How Oikocredit Leveraged SAM to Expand Its Risk management Program

Since 2015, Dutch cooperative investor Oikocredit has offered a risk management program for MFIs. Participating institutions have built action plans around efforts such as: (1) increasing their use of data from credit bureaux to reduce over-indebtedness; (2) adjusting loan officers’ workload and training to improve client service; and (3) surveying clients about product terms. When expanding the program to a new country, Oikocredit holds a workshop that is open to the entire sector to engage potential partners. From this pool of workshop attendees, those who demonstrate the greatest motivation and ability to make progress in risk management receive a package of consulting services lasting 18 to 24 months.

SAM Audience

The program first was active in Benin, Ghana and Togo. As a result of Oikocredit’s sponsoring an event at the 2015 SAM in Dakar to increase awareness of its risk management efforts, several institutions from other countries expressed interest in the program. One of these was the Association Professionnelle des Systèmes Financiers Décentralisés du Sénégal (APSFD/Senegal), whose members include 105 savings & loan associations, cooperatives, MFIs and other financial services providers.

At the 2017 SAM in Addis Ababa, representatives of Oikocredit discussed the risk-management program with staff from ICCO Cooperation, a group of entities that seek to “create profitable opportunities that lead to more employment and higher income for people” in low- and middle-income regions. Based on their work in 36 countries, ICCO Cooperation staff argued that Burkina Faso would be a prime market for Oikocredit’s program. After Oikocredit staff met with existing and prospective partner institutions from the country, such as Asiena, Prodia and the Federation des Caisses Populaires du Burkina (FCPB), they agreed that expanding in Burkina Faso would be fruitful.

"We reviewed our priorities after SAM and promoted Burkina and Senegal to include them in the next phase of the risk management program."


Yves Komaclo, Oikocredit’s Regional Manager for West Africa

Yves Komaclo, director of Oikocredit in charge of West Africa, explains: "We reviewed our priorities after SAM and promoted Burkina and Senegal to include them in the next phase of the risk management program. " Oikocredit is now working with ICCO Cooperation to expand the program and serve MFIs in Burkina Faso, Mali and Senegal.

In parallel with the risk management program, Oikocredit progressed on other fields during the SAM. For example, his team spoke about the digital initiative for Oikocredit's MFIs in Burkina Faso with the Burkina Faso Private Enterprise Credit Agency (ACEP), one of five members of ACEP International. This initiative aims to facilitate access to financial services for micro-enterprises and SMEs by exploiting Oikocredit's fintech experience in supporting MFIs wishing to adopt mobile financial services.

During speed-dating sessions and informal conversations during the SAM, Oikocredit also identified partners interested in social audits and evaluations of their client protection practices. Among these partners are the Network of Micro-institutions of Income Growth, a mutual credit and savings of Mali and the Mutual Savings and Credit (MEC) Fadec Njambur of Senegal.

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